Privacy Policy and Data Collection Practices – True Marker Pharmaceuticals

At TrueMarker Pharmaceuticals, Inc. (“we,” “our,” or “us”), we value your privacy. This Privacy Notice explains how we collect, use, and share personal information from individuals who visit our websites, sign up for communications (including email and SMS/text messages), or use our related services (collectively, the “Services”).

By using our Services, you consent to the collection, use, and disclosure of information as described in this Privacy Notice.

1. Information We Collect

We may collect personal information directly from you, automatically when you use our Services, and from third parties.

Information You Provide

• Contact Information: Name, email address, phone number, and mailing address.
• SMS Consent Information: If you opt in to receive text messages, we collect your mobile number and record your consent.
• Payment Information: When you make purchases, payment details (processed securely by third-party processors).
• Communications: Records of your correspondence, inquiries, or feedback.
• Job Applications: Employment history, education, and other details you provide when applying for positions.

Information Collected Automatically

• Device Information: IP address, browser type, operating system, device identifiers.
• Usage Information: How you interact with our website, pages viewed, and time spent on site.
• Cookies and Similar Technologies: We and our partners may use cookies and analytics tools for functionality and performance.

2. How We Use Personal Information

We use your information to:

• Provide, maintain, and improve our Services;
• Process and fulfill orders;
• Send transactional or informational communications (including SMS updates, where you have opted in);
• Communicate with you about your account, orders, or inquiries;
• Send marketing communications (only where permitted);
• Comply with legal and regulatory obligations;
• Prevent fraud, abuse, and security risks; and
• Support business operations such as analytics and reporting.

3. SMS/Text Message Program

When you provide your mobile number and opt in to receive text messages from TrueMarker Pharmaceuticals, you consent to receive messages about your orders, account, or promotions.

Key Terms:

• Message frequency may vary.
• Message and data rates may apply.
• You may opt out at any time by replying STOP to any message.
• Reply HELP for support or contact us at info@truemarkerpharma.com.
   

We use third-party service providers to deliver SMS messages and maintain compliance with applicable laws.
SMS consent is not shared with third parties or affiliates.

4. How We Share Information

We do not sell personal information. We may share limited information with:

• Service Providers: Companies that help us operate our Services, process payments, deliver communications (including SMS), and perform analytics;
• Affiliates and Representatives: Only as needed to provide our Services under our control;
• Legal and Regulatory Authorities: When required by law, subpoena, or government request; and
• In Business Transfers: If we merge, sell, or transfer assets, your data may transfer with the business.

We do not share SMS consent or mobile numbers with unaffiliated third parties for marketing purposes.

5. Your Privacy Choices

• Email Communications: You may unsubscribe via the link in each email.
• SMS/Text Messages: Reply STOP to any message to cancel or HELP for assistance.
• Cookies: You may disable cookies in your browser settings.
• Information Access: You can contact us to request deletion or correction of your personal data.

6. Security

 We implement administrative, technical, and physical safeguards to protect your information against loss, theft, or misuse. While we take reasonable steps to secure your data, no system is entirely immune to security risks. 

7. Children's Privacy

 Our Services are not intended for children under 13. We do not knowingly collect information from minors. If you believe a child has provided information, contact us at info@truemarkerpharma.com. 

8. International Use

Our Services are operated in the United States. If you access them from outside the U.S., you consent to the transfer and processing of your information in the U.S. and other jurisdictions. 

9. Changes to This Privacy Notice

We may update this Privacy Notice periodically. The latest version will always be available at https://truemarkerpharma.com/privacy-policy. Material changes may be communicated by notice on our website or by email.

10. Contact Us

True Marker Pharmaceuticals, Inc.

Phoenix, AZ 85040 

info@truemarkerpharma.com